How we protect and use your Personal Data.
The protection of Personal Data is one of our main concerns. We have drawn up a privacy policy that complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act. The purpose of this policy is to set out:
This policy may be updated at any time to ensure compliance with the law.
Capitalised terms used in the singular or plural in this Privacy Policy have the meaning defined below.
Personal Data is any information relating to an identified or identifiable natural person. Because it concerns people, they must remain in control of it. A natural person may be identified:
A natural person may be identified:
Processing of Personal Data is an operation, or set of operations, performed on Personal Data, whatever the method used (collection, recording, organisation, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment).
Processing of Personal Data is not necessarily computerised: paper files are also covered and must be protected under the same conditions.
Processing must have an objective, a Purpose determined before the Data is collected and used.
Personal Data is collected for specified, explicit and legitimate purposes.
Orakle Weather guarantees that Personal Data is processed in a way that is adequate, relevant and limited to the Purposes of the Processing.
| Processing | Category of Data | Purpose of processing | Legal basis | Data retention period |
|---|---|---|---|---|
| Handling requests submitted in the business contact section | Last name, first name, email address, phone number, company, revenue bracket | Answering user requests | Orakle Weather's legitimate interest in providing answers to users | 3 years after the last contact date |
| Handling requests submitted in the individual contact section | Last name, first name, email address, phone number | Answering user requests | Orakle Weather's legitimate interest in providing answers to users | 3 years after the last contact date |
| Handling requests submitted in the buy weather insurance section | Last name, first name, email address, phone number, postal address, date and place of birth, start and end date and time of the activity, postal address of the activity, price of the activity, type of activity | Answering user requests, taking out the insurance contract, managing invoicing, pre- and post-contractual customer relations and complaints | Performance of the insurance contract and Orakle Weather's legitimate interest in providing answers to users | 5 years after the end of the contractual relationship |
| Taking out the insurance contract | Last name, first name, email address, phone number, postal address, date and place of birth, start and end date and time of the activity, postal address of the activity, price of the activity, type of activity | Answering user requests, performing the insurance contract, managing invoicing, pre- and post-contractual customer relations and complaints | Performance of the insurance contract | 5 years after the end of the contractual relationship |
| Payment of compensation in the event of a claim | Last name, first name, IBAN/BIC, account holder name, date and place of birth, postal address | Paying the compensation due under the insurance contract and verifying the identity of the payment beneficiary | Performance of the insurance contract | The time needed to handle the claim, then 5 years after the end of the contractual relationship, in accordance with accounting obligations |
| Cookies and trackers | IP address | Answering user requests, performing the insurance contract, managing invoicing, pre- and post-contractual customer relations and complaints | Legitimate interest for strictly necessary cookies, and consent for the others | See the cookie policy |
| Tracking emails related to the performance of the insurance contract | Aggregated and anonymised email open statistics | Measuring the correct delivery of contractual communications (subscription confirmation, acknowledgement of documents, claims handling, and other exchanges required to perform the contract) | Orakle Weather's legitimate interest in ensuring the deliverability of its communications | Last known open date only, with no individual history |
None of the User's Personal Data is disclosed to third parties, except to Orakle Weather staff or its partners and processors, solely as required to carry out the purposes mentioned above and limited to the information strictly necessary for that purpose.
Bank details are transmitted to Orakle Weather's partner payment institution in order to execute the compensation transfer.
The User's Personal Data is stored either in Orakle Weather's databases or in those of its service providers, which are located in the European Union.
The User's Personal Data is not transferred outside the European Union.
The Data Protection Officer appointed by Orakle Weather can be contacted at the following address: dpo@orakleweather.com
The user may consult, update, modify or request the deletion of their Personal Data.
If they have one, the user has the right to request the deletion of their personal account.
The user has the right to request the portability of their Personal Data held by Orakle Weather to another operator.
The user has the right to request the restriction of, or to object to, the Processing of their Personal Data by Orakle Weather, and Orakle Weather may not refuse unless it demonstrates compelling legitimate grounds which override the interests, rights and freedoms of the User.
Subject to providing valid proof of identity, the user may exercise their rights by contacting Orakle Weather's Data Protection Officer by email at: dpo@orakleweather.com
So that Orakle Weather can act on the request, the User must provide the following information: their first and last name, and the email address used on the Site or the Application.
Orakle Weather must reply to the User within 30 days.
If, after contacting Orakle Weather, the User believes their rights have not been respected, they may lodge a complaint with a supervisory authority.
The supervisory authority in charge of the processing carried out by Orakle Weather is the French data protection authority (CNIL).